Effective Date: 2025.03.31
At WEKESHET LTD, we value customer satisfaction and want you to shop with confidence. If you are not completely satisfied with your purchase, we offer a 30-day free return policy for your convenience.
Returns
- You have 30 days from the date of delivery to request a return.
- Items must be in original condition, unused, and in their original packaging.
- To initiate a return, please contact our customer support team at [email protected].
Refunds
- Once we receive and inspect your return, we will notify you via email.
- If approved, your refund will be processed within 5-10 business days to your original payment method.
- Shipping costs (if applicable) are non-refundable unless the return is due to a defect or error on our part.
Exchanges
- If you received a defective or incorrect item, please contact us within 7 days of receiving your order.
- We will arrange a replacement at no additional cost.
Exceptions
Certain items are non-returnable, including:
- Digital products & gift cards
- Personalized or custom-made items
- Items marked as “Final Sale”
Contact Us
For any questions regarding returns or refunds, please email us at [email protected] or visit www.productguruil.com.